Unofficial guide
Palco and PPL (Personal Preference Program): New Jersey
Independent guide. We are not affiliated with any vendor or agency. Always use the official site to log in, submit time or enroll.
- Official sources
- Last verified Oct 20, 2026
- Independent site, not a government agency
Written by Luis Fernando Garcia
Reviewed against official sources Last verified 2 official sources cited
New Jersey: Palco and PPL (Personal Preference Program); Acumen Fiscal Agent (DDD self-direction)
Program: Personal Preference Program (PPP) and Division of Developmental Disabilities self-directed employee option
PPP has two fiscal intermediaries chosen by the managed care plan: Horizon NJ Health members use Palco; Aetna Better Health of New Jersey, Fidelis Care, UnitedHealthcare Community Plan and Wellpoint members use Public Partnerships LLC (PPL). Separately, DDD moved its self-directed employee model from PPL to Acumen Fiscal Agent, with Acumen service starting December 7, 2025. The DDD change does not affect PPP.
Phone listed on the official source: Palco (PPP, Horizon) 877-710-0457; PPL (PPP) 1-844-880-8702 English, 1-844-880-8703 Spanish; PPP Helpline 1-609-631-2481
Official state or agency page · Second official source
Checked .
We will never ask for your password. If a site imitates a login page, do not enter your details.
Sources
- New Jersey: https://www.nj.gov/humanservices/dmahs/individuals-families/njppp.shtmlOfficial
- New Jersey: https://www.nj.gov/humanservices/ddd/individuals/access-services/self-direction/Official
Last verified